How It Works
A clear, structured path forward
We combine careful listening with an evidence-led review, so you understand exactly where you stand.
Careful review. Honest guidance. A clear path forward.
- 01
Submit Your Case
Provide an overview of the incident through our secure case assessment form.
- 02
Case Review
Our team reviews the information and available evidence to understand the nature of the fraud.
- 03
Recovery Options
You receive an explanation of potential recovery pathways, limitations, reporting channels and professional referrals.
- 04
Ongoing Guidance
Where an engagement is appropriate, you receive updates and guidance throughout the agreed scope of work.
What influences outcomes
Outcomes depend on the circumstances, available evidence, the financial institutions and jurisdictions involved, and applicable laws. Speed of reporting and quality of documentation often matter.
Fees & transparency
Submitting a case assessment is free. If paid professional support is appropriate, the scope and all fees are explained in writing before any engagement. We never charge fees in exchange for a promise of recovery.
Genius Reclaim provides fraud assistance, case assessment, recovery guidance and related support within its verified capabilities. We do not guarantee that lost funds can be recovered. Recovery depends on the facts of each case, applicable laws, financial institutions and other independent parties.
U.S.-based · International enquiries
Financial fraud crosses borders.
Your next steps should be clear.
Genius Reclaim welcomes case assessment requests from the United States and across Europe. Available options depend on your country, payment provider and the location of the funds—not simply where a scam website claims to be based.
Country-aware review
Your country of residence, sending bank and receiving institution form part of the assessment.
Evidence before promises
Transaction records, dates and communications help identify which legitimate pathways may be available.
Transparent boundaries
We are independent of banks, regulators and law enforcement. Any professional engagement has a written scope and fee disclosure.
Confidential & free to submit