Fraud specialty
Online Banking & Payment Fraud
Guidance for people affected by unauthorized transfers, payment deception and digital banking fraud.
Depending on your country and payment method, you may have rights to dispute unauthorised or deceptively induced payments.
Common warning signs
- — Transactions you did not authorise
- — Account access from unknown devices
- — Payments made after a convincing call or message
- — Card details used after an online purchase
How we can help
- — Explaining relevant dispute and chargeback routes
- — Preparing clear written complaints
- — Guidance on escalation to ombudsman or regulator channels
- — Account security recommendations
Genius Reclaim provides fraud assistance, case assessment, recovery guidance and related support within its verified capabilities. We do not guarantee that lost funds can be recovered. Recovery depends on the facts of each case, applicable laws, financial institutions and other independent parties.
Confidential & free to submit